📄 Terms of Service
Welcome to Nemerce!
By accessing or using our website https://nemerce.com and placing an order, you agree to the following Terms and Conditions. Please read them carefully before using our platform.
1. General Information
This website is owned and operated by Nemerce, currently operating in the Kingdom of Saudi Arabia (KSA) and providing services across the GCC.
Contact Information:
📍 Location: Saudi Arabia
📞 WhatsApp: +447342644500
📧 Email: nemercesystem@gmail.com
🌐 Website: https://nemerce.com
These Terms apply to all users of the site, including customers, browsers, vendors, and merchants.
2. Eligibility
By using our website, you confirm that:
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You are at least 18 years old, or using the website under the supervision of a parent or legal guardian.
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You are legally capable of entering into a binding contract.
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You will provide accurate, current, and complete information during any purchase or registration.
3. Products & Pricing
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All product descriptions and images are provided for clarity and may vary slightly due to supplier changes or photography conditions.
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Prices are displayed in Saudi Riyals (SAR) unless otherwise noted, and may be subject to change without prior notice.
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We reserve the right to correct pricing errors, change product availability, or cancel any order as necessary.
4. Order Acceptance
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Once an order is placed, you will receive a confirmation email or WhatsApp message.
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Nemerce reserves the right to cancel or refuse any order due to pricing errors, stock limitations, fraud suspicion, or other valid reasons.
5. Shipping & Delivery
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Please refer to our Shipping Policy for details on delivery methods, timelines, and courier partners.
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Estimated delivery times are provided, but delays may occur due to unforeseen circumstances.
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Nemerce is not responsible for losses or damages caused by third-party courier delays.
6. Returns & Refunds
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We offer a 15-day return policy for eligible products.
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Returns are accepted only in specific cases (e.g., damaged, defective, or incorrect items).
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Customers must request a return within 48 hours of receiving the product.
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Full return and refund details are available on our Return & Refund Policy page.
7. User Responsibilities
You agree not to use our website:
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For any unlawful or unauthorized purpose
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To violate intellectual property or upload harmful content
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To interfere with the security or integrity of our services
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To copy, sell, or misuse any part of the website without permission
8. Intellectual Property
All content on Nemerce — including logos, images, product information, and text — is the property of Nemerce or its licensors.
You may not use, reproduce, or distribute any content without our prior written consent.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, practices, or privacy policies of these external sites. Use them at your own risk.
10. Limitation of Liability
Nemerce shall not be held liable for:
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Any indirect, incidental, or consequential damages
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Losses due to delayed or failed delivery
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Misuse of products after delivery
11. Modifications to Terms
We reserve the right to modify these Terms & Conditions at any time.
Any changes will be posted on this page. Continued use of the site after updates means you agree to the revised terms.
12. Governing Law
These Terms shall be governed by the laws of the Kingdom of Saudi Arabia (KSA).
In the event of any disputes, the matter will be handled by the competent courts in Riyadh, KSA.
13. Contact Us
For questions about these Terms & Conditions, please contact us:
📞 WhatsApp: +447342644500
📧 Email: nemercesystem@gmail.com
🌐 Website: https://nemerce.com